If you receive an item which has been damaged you must contact us immediately – within 7 days of receiving the goods so that we can organize to have it exchanged. 

Please email pictures of the damaged item/s and the box (to determined if it as damaged during transit) to service@parasolumbrellas.com.au. Once we have received the images we will be able to assess the item and will let you know what to do from there.

If you have any questions please call us on 1800 155 233.

 

 

 

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